Internet Sales Specialist Hickory NC

The Internet sales specialist manages the online sales conducted through a dealership's website. Depending on the size of the dealership, Internet sales specialists may work solely with Internet leads, or they assist customers in the showroom.

Joblink Career Center
(336) 727-2450
516 N Trade St
Winston-Salem, NC
 
Instruction for all Reasons - IFAR
(704) 442-9315
524 Jefferson Drive
Charlotte, NC
 
OMITT Trade School
(704) 567-1230
5413 H Albemarle Road
Charlotte, NC
 
ITT Technical Institute
(704) 423-3100
4135 South Stream Boulevard
Charlotte, NC
 
NASCAR Technical Institute
(704) 658-1950
220 Byers Creek Road
Charlotte, NC
 
Joyce Richman & Associates LTD
(336) 288-1799
2911 Shady Lawn Dr
Greensboro, NC
 
Dew K Michie Harriss Ph.D.
(336) 272-0855
806 Green Valley Rd
Greensboro, NC
 
Mullinix Steven Ph.D.
(919) 785-0384
4201 Lake Boone Trl
Raleigh, NC
 
Healthcare Careers Code Blue
(336) 765-8002
2560 Lockwood DR
Winston-Salem, NC
 
Aveda Institute Charlotte
(704) 333-9940
1520 South Boulevard Suite 150
Charlotte, NC
 

Internet Sales Specialist

From Automotive Retailing Today...

Job Definition

The Internet sales specialist manages the online sales conducted through a dealership's website. Depending on the size of the dealership, Internet sales specialists may work solely with Internet leads, or they assist customers in the showroom.

As with other sales positions, Internet sales personnel are expected to uphold the highest ethical standards.

Job Duties

Job duties for an Internet sales specialist include:

  • Keeping a dealership's website up-to-date with vehicle specifications and availability.
  • Managing Internet sales leads, responding to inquiries in a timely fashion and answering questions on available stock and product performance.
  • Selling a minimum number of vehicles or bringing in a minimum of customers from the Internet, based on goals and objectives defined by the sales manager.
  • Coordinating with a webmaster to update the website and create Internet promotions and advertisements.
  • Scheduling appointments with interested buyers for test drives and delivery of vehicles.
  • Disclosing terms of sales with consumers and reviewing sales with dealership management.
  • Preparing sold vehicles for customer delivery prior to customer arrival, ensuring that the customer understands their vehicle's operating features, warranty and paperwork.

Job Requirements

An Internet sales specialist should be Internet savvy, have good computer skills and excellent organizational skills to help keep track of all sales leads and to keep the website data up-to-date.

All sales personnel require strong communication skills in order to work most effectively with customers.

People working within the automotive retail industry often work extended hours, evenings and weekends to achieve their goals.

A valid state sales license is often required.

Education Requirements

High school diploma or equivalent is required and a college degree is preferred. A strong background in computers, marketing and business is also useful.

Career Path

The Internet sales specialist may progress to managerial sales positions within the dealership based on a strong sales history.

Salary Range

The average annual earnings of Internet sales specialists are approximately $30,000 to $92,000. Earnings vary depending on experience, and the dealer's geographic location and size.

Please click here for more information about average salaries.

Benefits

Benefits vary by employer, but most dealerships offer on site training, health insurance, retirement plans, and other benefit options. Talk with the specific dealer human resource manager about benefit packages.

Training Resources

  • National Automobile Dealers Association
  • Community Colleges
  • Northwood University
  • College of Automotive Management
  • Automotive Management Institute

Find out more at CareerVoyages.gov